INSTALLING AND ACTIVATION ========================================== NCheck software is available for following platforms #. Windows #. Linux #. Android #. iOS .. list-table:: NCheck software supportable platforms :widths: 1260 805 1530 1080 4230 * - - Server - Admin Client - Attend Client - Source * - Windows - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - Windows installer * - Windows - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - Windows docker image * - Linux - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - Linux docker image * - Android - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - Google Paly Store and APK download * - iOS - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - .. figure:: Images/Installing_activation/image49.PNG :width: 17 :figclass: align-center - .. figure:: Images/Installing_activation/image48.PNG :width: 14 :figclass: align-center - Apple App Store .. _Ref28960629: Install for windows ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Download windows installer from `https://www.ncheck.net `_ web site. This installer has following components #. NCheck Server #. NCheck Admin Client #. NCheck Attend client .. note:: NCheck Server installation also installs NCheck Admin client. NCheck Attend client and Admin client cannot be installed together. Administrator privilege is required to install NCheck on windows. .. note:: Before install NCheck for Windows, make sure that you have installed the latest Windows updates in your computer. To proceed with the installation, execute the downloaded installation file. It will proceed you through the following screens. #. Accept NCheck license and agreement. .. figure:: Images/Installing_activation/image50.PNG :width: 349 :figclass: align-center License agreement dialogue #. Select Next button #. The components need to be installed. NCheck server and NCheck Admin can be installed together or separately. NCheck Attend client can be installed separately from other components .. figure:: Images/Installing_activation/image52.PNG :width: 340 :figclass: align-center Select components dialogue #. Select Next button #. Select Create a desktop shortcut option to create a shortcut to open NCheck client application if installed .. figure:: Images/Installing_activation/image54.PNG :width: 337 :figclass: align-center Select additional tasks #. Select Next button #. Review the install configuration before install the NCheck. .. figure:: Images/Installing_activation/image56.PNG :width: 320 :figclass: align-center Ready to install dialogue #. Select Install button to install application #. Once installation completed successfully, completion dialog will be shown as below. In the completion dialogue, you will be asked to #. Start NCheck Server configuration #. Run NCheck client #. View the User’s Guide .. figure:: Images/Installing_activation/image58.PNG :width: 324 :figclass: align-center Completed dialogue #. Select Finish button .. _Ref37596832: Install server for Windows ----------------------------------------------------------------- To install NCheck server #. Follow the :ref:`Install for windows` section above. #. Select “NCheck Server” component as showing in Figure 33 Select components dialogue. It will also allow to select NCheck Admin Client component. #. If this installation is an update of the existing installation it may ask to stop running tasks. .. figure:: Images/Installing_activation/image60.PNG :width: 276 :figclass: align-center Server licensing dialogue .. _Ref32478863: .. figure:: Images/Installing_activation/image62.PNG :width: 317 :figclass: align-center Server setup dialogue #. In the completion of the installation it will guide you to activate a license as showing in :numref:`Ref32478863` ..Please refer “`License Activation `_” section for more details. #. In installation completion, it will show the server installation completion dialog as showen in Figure 36 #. In successful completion, the Server will be installed, and the server icon will be appearing in the Windows system tray as shown in Figure 39 . .. figure:: Images/Installing_activation/image64.PNG :width: 164 :figclass: align-center Tray icon .. _Ref33080958: Install client For Windows ----------------------------------------------------------------- #. Follow the :ref:`Install for windows` section above #. If this installation is an update of existing installation it may ask to stop running tasks .. figure:: Images/Installing_activation/image66.PNG :width: 256 :figclass: align-center Client setup completed dialogue .. _Ref32478922: .. figure:: Images/Installing_activation/image68.PNG :width: 272 :figclass: align-center Client setup dialogue #. In installation completion, it will show the client installation completion dialogue as showen in Figure 311 in the completion window, You have following options #. Run NCheck client #. View the User’s Guide .. _Ref130490061: Install for Linux ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Follow `this link `_ to set up docker image for Linux. Refer :ref:`Install On-premises server on Linux` section for more details. .. _Ref144884113: Install client for Android ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Download and install NCheck Admin or NCheck Attend client from Google play store or APK download from `https://www.ncheck.net/free-trials/ `_. .. _Ref144884276: Install NCheck Attend client for iOS ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Install NCheck Attend client from Apple App Store. .. _Ref108429335: Use extension ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ NCheck features can be extended or customized based on the customer requirements. The extended/customized features are provided as an extension(extension.jar) to the system. To place the extension, #. Stop the server from the trey application menu as mentioned in :ref:`Tray icon menu` section. #. Places the extension.jar in the root directory of the NCheck installation folder. For an example if the server has installed in C:\Program Files\Neurotechnology\NCheck Visitor Management, the path of the extension.jar will be C:\Program Files\Neurotechnology\NCheck Visitor Management\extension.jar #. Start the server from the trey application menu as mentioned in :ref:`Tray icon menu` section. .. note:: NCheck is validating the provided extension when server start using the filter signature due to the security concern. .. _Ref37693225: .. _Ref37693591: Activation ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ NCheck Software licenses and Cloud subscription plan for different components are shown below. .. list-table:: licenses and Cloud subscription plan for different components :widths: 1165 1440 2880 * - Component - License/Plan - * - Server - Cloud - Monthly Subscription for a Plan * - - On-Premises - License for no of users * - Client - Attend - Free * - - Admin - License .. _Ref30590746: Cloud plans -------------------------------------------------- After signing up for NCheck Cloud server account, user will be offered a free subscription. Account administrator can be changed to below plan. Refer `pricing page `_ for more information about cloud plans. .. _Ref33170695: On-premises server and Admin client licenses ----------------------------------------------------------------------------------- New installation of NCheck on-premises server and Admin client can be used for one-month trial period. After the expiration of the trial period, a valid license should be activated. Please contact us to purchase license for on-premises server and Admin clients. .. _Ref33093456: .. _Ref43462289: License activation/deactivation ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ .. _Ref181775988: License Manager """"""""""""""""""""""""""""""""""""""""""""" The License manager option is used to activate licenses. License manager can be launched as below #. NCheck on-premises server as shown in :numref:`Ref43711865` #. NCheck clients for Windows as shown in :numref:`Ref183007818` #. NCheck Admin client for Windows #. NCheck Surveillance client for Windows #. NCheck Android clients as shown in :numref:`Ref183007835` #. NCheck Admin client for Android #. NCheck Guard client for Android .. _Ref183007835: .. figure:: Images/Installing_activation/image70.PNG :width: 127 :figclass: align-center Licensing manager option of the Android clients .. _Ref183007818: .. figure:: Images/Installing_activation/image72.PNG :width: 137 :figclass: align-center Licensing manager option of the Windows clients .. _Ref43711865: .. figure:: Images/Installing_activation/image74.PNG :width: 220 :figclass: align-center Licensing manager option of the on-premises server License Manager views are shown below .. figure:: Images/Installing_activation/image76.PNG :width: 463 :figclass: align-center License manager view #. Current activated license details #. Current license type Refer :ref:`License types` section for more details #. License status As obtained or not #. License expiration date if exist #. Current activation Current activation as trial or non-trial. #. Activation option If the current activation is non-trial, select activation option for available #. License text #. License file #. Dongle This option available for Windows only. #. License field Field to enter/select license text/license #. Activate button Activate the selected license. The possible error messages are shown below. #. Deactivate button Deactivate the current license if the license is serial. Refer :ref:`License deactivation` section for more details. .. _Ref43459943: .. list-table:: Error messages of the server and client lances activation :widths: 1435 5735 * - Error code - Error message * - 2001 - Trial license has expired. * - 2002 - License cannot be obtained * - 2003 - The license is already in use. * - 2004 - The license limit has exceeded. Please contact administrator/ NCheck support * - 2005 - No valid NCheck license has found. .. note:: Note: After activating NCheck Android client license, the application should be restated after clear from the memory. .. _Ref43459797: .. _Ref43459768: License types """""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Following license types are available to activate the Admin clients for Windows and Android, Windows Surveillance client. #. Trial NCheck can use for 30 days period in the trial mode. An internet connection is required to activate the license and constant internet connection is required to maintain the activation. After the trial period, NCheck should be activated with a valid license. #. License License can be NCheck Serial number or internet license. It requires an internet connection to activate both licenses. After activation using serial number application can be used without internet. But if activation is performed using internet license, application must be connected with internet in order to validate the license. Application can be activated either the selecting the license file or license text. #. Dongle NCheck server and Windows client can be activated using activation dongle. Please contact NCheck support team for more details. .. _Ref43476322: License deactivation """"""""""""""""""""""""""""""""""""""""""""""""" NCheck Internet and serial licenses work only in a specific device on which activation was carried out (unique hardware Id for this device is generated). But in some cases, a license should be stopped (deactivated) on this device and activated again. Deactivation is required in the following cases, #. When you need to transfer another device #. Device in which license was activated is malfunctioned. #. Hardware components such as processors or hard disk have been changed. #. User changed a device (a computer). #. In Android 10 or later OS, it is strongly recommended to deactivate the serial number license, in case of re-installing the application. Deactivate the license before uninstalling and activate again after re-installing. #. Also, it is strongly recommended to deactivate a license before reinstalling an operating system or installing a different OS version. Deactivation should be performed on the same device where it was activated. When you have an internet connection, a license will be deactivated automatically. When a device is not connected to the internet, user will be asked a location within the device to save Deactivation ID, which can be used with the license file to deactivation uploading to the `Neurotechnology website `_. To deactivate the license, #. Select the Deactivate button #. If the device is not connected to the internet, you will be asked to select a location in the device to save the deactivation id file #. Upload the file with the serial number file to the `Neurotechnology web site `_. :numref:`Ref37248905` shows error messages that could appear for license deactivation. .. _Ref37248905: .. list-table:: Error messages of NCheck server and client license deactivation :widths: 1435 5735 * - Error code - Error message * - 2005 - No valid NCheck license has found. * - 2006 - License deactivation has failed. The license has not been activated.