INSTALLING AND ACTIVATION

NCheck Bio Attendance software is available for following platforms

  1. Windows

  2. Android

  3. iOS

Table 4 NCheck Bio Attendance software supportable platforms

Server

Standard Client

Lite Client

Source

Windows

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64bit and 32Bit Windows installer

Android

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Google Paly Store and APK download

iOS

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Apple App Store

NCheck Bio Attendance Software Download details can be found from https://www.ncheck.net web site

Install for windows

Download 64-bit version or 32-bit version of windows installer from https://www.ncheck.net web site. This installer has following components

  1. NCheck Bio Attendance Server

  2. NCheck Bio Attendance Standard Client

  3. NCheck Bio Attendance Lite client

Note

NCheck Bio Attendance Server installation also install NCheck Bio Attendance Standard client. NCheck Bio Attendance Lite client and Standard client cannot be installed together. Administrator privilege is required to install NCheck Bio Attendance on windows.

Note

Before install NCheck Bio Attendance for Windows, make sure that you have installed latest Windows updates in your computer.

To proceed with the installation, execute the downloaded installation file. It will proceed you through following screens.

  1. Accept NCheck Bio Attendance license and agreement

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    Figure 27 License agreement dialogue

  2. Select Next button

  3. Select the installing location. The default installation location for 32bit installer is C:\*Program* Files (x86)\*Neurotechnology*\*NCheck* Bio Attendance and for 64bit installer is C:\*Program* Files*Neurotechnology*\*NCheck* Bio Attendance

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    Figure 28 Select destination folder dialogue

  4. Select Next button

  5. Select the components need to be installed. NCheck Bio Attendance server and NCheck Bio Attendance client can be installed together or separately. NCheck Bio Attendance lite client can be installed separately from other components

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    Figure 29 Select components dialogue

  6. Select Next button

  7. Select Create a desktop shortcut option to create a shortcut to open NCheck Bio Attendance client application if installed

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    Figure 30 Select additional tasks

  8. Select Next button

  9. Review the install configuration before install the NCheck Bio Attendance.

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    Figure 31 Ready to install dialogue

  10. Select Install button to install application

  11. In the completion dialogue, you will be asked to

    1. Start NCheck Bio Attendance Server configuration

    2. Run NCheck Bio Attendance client

    3. View the User’s Guide

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      Figure 32 Completed dialogue

  12. Select Finish button

Install server for Windows

To install NCheck Bio Attendance server

  1. Follow the Install for windows section above.

  2. Select “NCheck Bio Attendance Server” component as showing in Figure 33 Select components dialogue. It will also allow to select NCheck Bio Attendance Standard Client component.

  3. If this installation is an update of existing installation it may ask to stop running tasks.

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    Figure 33 Server licensing dialogue

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    Figure 34 Server setup dialogue

  4. In the completion of the installation it will guide you to activate a license as showing in Figure 34 ..Please refer “License Activation” section for more details.

  5. In installation completion, it will show the server installation completion dialog as showen in Figure 36

  6. In successful completion, Server will be installed, and server icon will be appearing in the Windows system tray as shown in Figure 39 .

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    Figure 35 Tray icon

Install client For Windows

To install NCheck Bio Attendance Standard client

  1. Follow the Install for windows section above

  2. Select “NCheck Bio Attendance client” or “NCheck Bio Attendance Lite client” component in component selection

    1. NCheck Bio Attendance tray icon

  3. If this installation is an update of existing installation it may ask to stop running tasks

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    Figure 36 Client setup dialogue

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    Figure 37 Client setup completed dialogue

  4. In installation completion, it will show the client installation completion dialogue as showen in Figure 311 Client setup completed dialogue in the completion window, You have following options

    1. Run NCheck Bio Attendance client

    2. View the User’s Guide

Install client for Android

Download and install NCheck Bio Attendance Standard or NCheck Bio Attendance Lite client from Google play store or APK download from https://www.ncheck.net/free-trials/.

Install NCheck Bio Attendance Lite client for iOS

Install NCheck Bio Attendance Lite client from Apple App Store.

Activation

NCheck Bio Attendance Software licenses and Cloud subscription plan for different components are shown below.

Table 5 licenses and Cloud subscription plan for different components

Component

License/Plan

Server

Cloud

Monthly Subscription for a Plan

On-Premises

License for no of users

Client

Lite

Free

Standard

License

Cloud plans

After signing up for NCheck Bio Attendance Cloud server account, user will be offered a free subscription. Account administrator can be changed it to below plan. For user count over 100 can be ordered by contacting us.

Table 6 NCheck Bio Attendance Cloud server subscription plans

Plan name

Number of users

Free

5

Plan20

20

Plan50

50

Plan100

100

On-premises server and Standard client licenses

New installation of NCheck Bio Attendance on-premises server and standard client can be used for one-month trial period. After the expiration of trial period, a valid license should be activated. Licenses can be purchased for user counts in 100 user slabs up to 1000 users online form https://www.ncheck.net web site. For custom user count licenses can be ordered by contacting us. NCheck Bio Attendance Standard clients’ needs 100 user licenses to work with server with any number of users. If client needs to work offline with more than 100 users, client must use a license with appropriate user count. Refer License activation/deactivation section for more details.

License activation/deactivation

License Manager

License manager option is used to activate licenses. License manager can be launch as below

  1. NCheck Bio Attendance on-premises server as shown in Figure 40

  2. NCheck Bio Attendance clients for Windows as shown in Figure 41

    1. NCheck Bio Attendance Standard client for Windows

    2. NCheck Bio Attendance Surveillance client for Windows

  3. NCheck Bio Attendance Android clients as shown in Figure 42

    1. NCheck Bio Attendance Standard client for Android

    2. NCheck Bio Attendance Guard client for Android

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      Figure 38 Licensing manager option of the Android clients

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      Figure 39 Licensing manager option of the Windows clients

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      Figure 40 Licensing manager option of the on-premises server

License Manager views are shown below

Table 7 License manage views

Windows clients

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Figure 41 License Manager view in Windows Standard client

Android clients

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Figure 42 License Manager view in Android standard client

  1. License type

    Refer License types section for more details.

  2. Current activation

    1. NONE

      If the application is not licensed

    2. TRIAL

      The application has activated as trial.

    3. LICENSE

      The application has activated using license file

    4. DONGLE

      The application has activated using license dongle.

  3. License status

    Whether the application is successfully licensed or not.

  4. Deactivate button

    Refer License deactivation section for more details.

  5. Close button

  6. Activate license

    Select the Activate button to activate NCheck Bio Attendance server/clients. Table 8 is showing the error messages could be appeared on activation.

Table 8 Error messages of the server and client lances activation

Error code

Error message

2001

Trial license has expired.

2002

License cannot be obtained

2003

The license is already in use.

2004

The license limit has exceeded. Please contact administrator/ NCheck Bio Attendance support

2005

No valid NCheck Bio Attendance license has found.

Note

Note: After activating NCheck Bio Attendance Android client license, the application should be restated after clear from the memory.

License types

Following license types are available to activate the Standard clients for Windows and Android, Windows Surveillance client and Android Guard client.

  1. Trial

    NCheck Bio Attendance can use for 30 days period in the trial mode. An internet connection is required to activate the license and constant internet connection required to maintain the activation. After the trial period, NCheck Bio Attendance should be activated with a valid license.

  2. License

    License can be NCheck Bio Attendance Serial number or internet license. It requires a internet connection to activate both license. After activation using serial number application can be used without internet. But if activation performed using internet license, application must be connected with internet in order to validate the license. Application can be activated either the selecting the license file or license text.

  3. Dongle

    NCheck Bio Attendance server and Windows client can be activated using activation dongle. Please contact NCheck Bio Attendance support team for more details.

License deactivation

NCheck Bio Attendance Internet and serial licenses work only in a specific device on which activation was carried out (unique hardware Id for this device is generated). But in some cases, a license should be stopped (deactivated) on this device and activated again. Deactivation is required in following cases

  1. When you need to transfer another device

  2. Device in which license was activated is malfunctioned

  3. Hardware components such as processor or hard disk have been changed.

  4. User changed a device (a computer).

  5. In Android 10 or later OS, it is strongly recommended to deactivate the serial number license, in case of re-install the application. Deactivate the license before uninstalling and activate again after re-install.

  6. Also, it is strongly recommended to deactivate a license before reinstalling an operating system or installing a different OS version.

Deactivation should be performed on the same device where it was activated. When you have internet connection, a license will be deactivated automatically. When a device is not connected to the internet, user will be asked a location within the device to save Deactivation ID, which can be used with the license file to deactivation uploading to the Neurotechnology website. To deactivate the license,

  1. Select the Deactivate button

  2. If the device is not connected to the internet, you will be asked to select a location in the device to save the deactivation id file

  3. Upload the file with the serial number file to the Neurotechnology web site. Table 9 hows error messages that could be appeared for license deactivation.

Table 9 Error messages of NCheck Bio Attendance server and client license deactivation

Error code

Error message

2005

No valid NCheck Bio Attendance license has found.

2006

License deactivation has failed. The license has not activated.