SERVER

Cloud server setup

Refer Start NCheck visitor management with cloud section for more details about cloud server setup.

Install On-premises server

Refer Install for windows section for more details.

Monitoring and Managing On-premises server

NCheck visitor management server monitoring and managing is done through the server tray.

On-premises server tray

NCheck visitor management On-premises server tray provides following options to monitor and control NCheck visitor management On-premises server.

1. Icon status

2. Notifications

3. Tray icon tooltip

4. Tray icon menu

Icon status

NCheck visitor management On-premises server tray icon indicates the following status.

Table 3 Tray icon statuses

	Server is running and ready
	Server has stopped
	Server has stopped with errors
	Server is running with warnings

Notifications

NCheck visitor management On-premises server notifications are showing when the status change. Sample notifications are as follows,

Table 4 Server trey notification

Notification	image
Server has started	Figure 41 Notification when server started
Server has stopped	Figure 42 Notification when server stopped
Server has ready	Figure 43 Notification when server ready

Tray icon tooltip

Tray icon tooltip is showing the following information.

1. Status of the NCheck visitor management service

2. Status of the NCheck visitor management On-premises server

3. NCheck visitor management On-premises server database path

4. NCheck visitor management On-premises server port

   

   Figure 44 NCheck visitor management tray icon tooltip

Tray icon menu

1. Configuration

   Open NCheck visitor management On-premises server configuration as mentioned in On-premises server configuration section.

   

   Figure 45 NCheck visitor management tray icon menu

2. Start

   Start NCheck visitor management On-premises server.

3. Stop

   Stop NCheck visitor management On-premises server.

4. Control panel

   Open the NCheck visitor management Control panel.

5. NCheck visitor management

   Open NCheck visitor management client application for Windows.

6. Application logs

   Open NCheck visitor management logs files folder.

7. License manager

   Open NCheck visitor management licensing window.

8. Generate diagnostic info

   Diagnostic info can be generated to keep track of existing problems and bugs in the NCheck visitor management On-premises server or windows client application for NCheck visitor management developers. The diagnostic file is generating in “C:/ProgramData/NCheck/Diagnostic” folder.

9. Exit

   Exit NCheck visitor management On-premises server tray icon.

On-premises server configuration

NCheck visitor management On-premises server using the configuration can be applied using the NCheck visitor management configuration window. It has the following configuration sections

Figure 46 Windows service configuration window

1. Server

2. Database

3. Restore database

4. Load default button

   Load default values to configuration dialogue.

5. Save button

   Save the configuration and restart the server. The error messages could be appeared when saving configuration has shown in below.

Server

Server configuration section allows to add SSL certificate to the NCheck visitor management On-premises server. SSL certificate is significance to,

1. Encrypt the data send across internet so that only the intended recipient can access it

2. Authentication to ensure that you are communicate with the right server

Note

You are allowed to use self-signed certificate without purchasing a certificate. NCheck visitor management server uses a self-signed certificate to enable SSL features.

The SSL configuration settings are,

Figure 47 NCheck visitor management Windows SSL configuration

1. Key store file

   SSL certificate file path

2. Key store password

   Password of the certificate file.

3. SSL key alias

4. Port

   HTTPS port for NCheck visitor management server. The default port is 8443.

Database

NCheck visitor management server can be configured with following databases

1. SQLite

2. MySql

3. MSSQL

4. Oracle

Proceed through the Setup database section to for more details.

Setup database

SQLite

Figure 48 the NCheck visitor management Windows SQLIte database configuration

1. Provide the location of the SqLite database file. If the file is not existing, a new database will be created.

2. Provide the password of the database.

   Password should be given to use with the NCheck visitor management system. Once the password is given, it will be saved securely by the application.

If the provided SQLite database file is out of date, the database will be migrated to the new version automatically when the NCheck visitor management server is starting. The status of the database migration will be shown in tray icon tooltip as shown in Tray icon tooltip section. The possible errors on database migration have shown in below.

MySql

NCheck visitor management on-premises server compatible with MySql product version 5.6 onward.

Figure 49 NCheck visitor management Windows MySql configuration

1. Provide MySql Server name or IP address

2. Provide the MySql server TCP port. This is 3306 by default

3. Provide existing database name in the server. Otherwise, you must create a database first

4. provide a username with all privileges on the database

5. Provide the password of the users

MSSQL

NCheck visitor management on-premises server compatible with MSSql version 2014 onward.

Figure 50 NCheck visitor management Windows MsSQL configuration

1. Provide MSSql Server name or IP address.

2. Provide the MSSql server TCP port. This is 1423 by default

3. Provide existing database name in the server. Otherwise, you must create a database first

4. provide a username with all privileges on the database

5. Provide the password of the users

Note

NCheck visitor management connect to MSSql server using TCP/IP protocol. TCP/IP protocol for the SQL server should have enabled in the SQL server Network configuration

Oracle

It is required to install and configure Oracle database as mentioned in here. After installing Oracle database,

1. Create a full privileged user for the oracle db

2. Configure service and network as mentioned in this link.

To configure Oracle database with NCheck visitor management server,

Figure 51 NCheck visitor management Windows Oracle configuration

1. Provide Oracle Server name or IP address.

2. Provide the Oracle server port. This is 1521 by default

3. Provide existing database name in the server. Otherwise, you must create a database first

4. provide a username with all privileges on the database

5. Provide the password of the users

Restore database

The database can be restored back to NCheck visitor management server.

Figure 52 NCheck visitor management Windows database restore configuration

1. Backup file

   Select the database backup (zip file format) to restore.

2. Password

   Enter the database backup password

Database restore status are showing in the trey icon tooltip as shown in Tray icon tooltip section. The possible error messages when restore database are shown in below.